Thank you for using Lookup Machine, an industrial machine selling portal. We strive to provide a satisfactory experience to our users. Please review our Return Policy below regarding the return of purchased machines.

Eligibility for Returns:
  • Lookup Machine facilitates transactions between buyers and sellers. As such, the eligibility for returns is determined by the individual seller's return policy.
  • Buyers are advised to carefully review the return policy provided by the seller before making a purchase.
Seller's Return Policy:
  • Each seller on Lookup Machine may have their own return policy, which should be clearly stated on the product listing or communicated during the negotiation process.
  • It is the buyer's responsibility to review and understand the seller's return policy before completing a purchase.
  • The return policy may include information regarding eligible return timeframes, conditions for returns, any associated fees or costs, and the process for initiating a return.
Communication and Dispute Resolution:
  • In the event of a dispute regarding a return, buyers and sellers are encouraged to communicate with each other in good faith to resolve the issue.
  • Lookup Machine may provide assistance or mediation services upon request to help facilitate a resolution between the buyer and seller.
  • If a dispute cannot be resolved mutually, the parties may choose to pursue other legal remedies as per the applicable laws and jurisdiction.
  • Certain items or situations may be exempt from the standard return policy, including but not limited to:
  • Custom-made or personalized machines.
  • Machines sold "as is" or "final sale" without any return option.
  • Machines damaged or altered by the buyer.
  • Non-compliance with the seller's return policy.
  • Lookup Machine is a platform that connects buyers and sellers and does not take responsibility for the return process or any disputes arising from it.
  • Lookup Machine is not liable for any damages, losses, or costs incurred as a result of a return, including shipping expenses or transaction fees.
Governing Law and Jurisdiction:
  • This Return Policy shall be governed by and construed in accordance with the laws of Haryana.
  • Any disputes arising out of or in connection with this Return Policy shall be subject to the exclusive jurisdiction of the courts of Haryana.

Please note that individual sellers may have their own specific return policies, and it is important to review and understand their terms before making a purchase. Lookup Machine does not guarantee or control the return policies of sellers on the platform.

If you have any questions or concerns regarding the return policy, please contact us at [contact email].